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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Zachary Stansberry

September 14, 2026

5  out of  5
rating by Zachary Stansberry
"Nothing but wonderful experiences when dealing with this office. Carlos knocks it out of the park everytime I need something."
We responded:
"Wow - thank you for the amazing 5-star review! It means a lot to our team here in Fairmont to know you had such a great experience with us. "
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Wilma Philips

September 10, 2026

5  out of  5
rating by Wilma Philips
"State Farm has been a life saver for our family!! Thank you so much Ryan Sevier."
We responded:
"Wilma, thank you for the amazing review! Our Fairmont insurance team always aims to go above and beyond, so it means a lot to hear that reflected in your experience. - Rick Bailey, your State Farm Agent "
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Gary Bailey

September 9, 2026

5  out of  5
rating by Gary Bailey
"I wanted to thank Rick Bailey and his team for an Outstanding coverage on vehicles and home insurance they’re very pleasant and very easy to work with and I have yet to find anybody to eat and come close to the prices that they offer and they’re always there for you
His team are very well trained and easy to work with very pleasant to talk to. I give him five out of five because I haven’t seen Yet to beat him"
We responded:
"Wow, thank you for the 5-star review, Gary! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Maddie Williams

September 8, 2026

5  out of  5
rating by Maddie Williams
"Ryan Sevier was a Pleasure to work with, Great staff and Great prices !"
We responded:
"Maddie, thank you so much for the wonderful review! We really appreciate your kind words. If you ever need anything, our Fairmont insurance team is always here and happy to help. "
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Veronica López

August 30, 2026

5  out of  5
rating by Veronica López
"Mi agente es Carlos Martínez y es una persona muy amable y responsable siempre busca la forma de ayudarte en todo para aclarar tus dudas el habla español y también inglés , les recomiendo mucho que vayan y pregunten por el , les aseguro que no van a arrepentirse 🙏🏼🙏🏼🙏🏼"
We responded:
"Veronica, it means so much to hear you had such a great experience with us.  Thank you for sharing this feedback! - Rick Bailey and Team "
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Chris Rakes

August 27, 2026

5  out of  5
rating by Chris Rakes
"Ryan Sevier at State Farm did an outstanding job helping me with both my auto and home insurance. He was professional, knowledgeable, responsive, and made the entire process easy and stress-free. I really appreciate his time and effort in making sure I had the right coverage for my needs. I highly recommend Ryan to anyone looking for great insurance service!"
We responded:
"Wow, thank you for the 5-star review, Chris! We truly appreciate your support. If you ever need anything, we’re just a call or message away. "
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Nancy Takarsh

August 27, 2026

5  out of  5
rating by Nancy Takarsh
"My thanks to Carlos for his excellent customer service. He made the entire process so easy for us. State Farm was the right choice. Thanks Carlos!"
We responded:
"Thanks so much for the amazing review, Nancy! We really appreciate your support here in Fairmont. Just reach out anytime if you need us - we’re here for you. "
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Linda Smith

August 25, 2026

5  out of  5
rating by Linda Smith
"Very prompt response! Knowledgeable, professional service!"
We responded:
"Hi Linda, thank you so much for your kind review! We really appreciate you taking the time to share your experience with us here on State Farm Agent Rick Bailey’s team.  Please reach out to us if any questions come up!  - Rick Bailey’s Insurance Team "
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Easton Berry

August 20, 2026

5  out of  5
rating by Easton Berry
"Zac Lively is an incredible member of the team! Can’t speak more highly of his knowledge and professionalism over the phone!"
We responded:
"We really appreciate your 5-star review - it truly means a lot to us! We’re always here to help, whether you need insurance guidance on coverage or just have a quick question. "
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Karen Cumberledge

August 14, 2026

5  out of  5
rating by Karen Cumberledge
"Carlos has been an amazing agent to work with. He has called and texted to verify information and just to check in to see if I am happy with my insurance experience through State Farm. When I stopped at the office, everyone was so welcoming!"
We responded:
"Karen, thank you for the fantastic rating! We’re committed to providing honest, reliable service, so we’re so glad that came through in your experience. "
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Erica Rowe

August 12, 2026

5  out of  5
rating by Erica Rowe
"Malik was wonderful to work with...we even played phone tag for about a month trying to get our schedules to match up, but he didnt give up on us and was able to save us a ton of money...he was very patient, kind and understanding...would definitely recommend A+"
We responded:
"Thank you so much for the 5 stars, Erica! We truly appreciate your feedback and are always happy to help whenever you need us. "
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Jacob Williams

August 7, 2026

5  out of  5
rating by Jacob Williams
"Zach Lively made my shopping for car insurance very simple and hassle free. I recommend him to anyone who is looking to save money with better coverage"
We responded:
"Thank you so much for the 5 stars, Jacob! We really appreciate your support. If you ever need anything, feel free to reach out anytime. "
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Mariana Machado

August 6, 2026

5  out of  5
rating by Mariana Machado
"I spoke with Carlos today at the State Farm agency in Fairmont, and he was amazing. He was friendly, knowledgeable, and took care of everything I needed very quickly. He made the whole process easy and didn't waste any time. I really appreciate his excellent customer service. Thank you, Carlos! Above and beyond!"
We responded:
"Mariana, we’re so grateful for your 5-star review - thank you for taking a moment to share your experience with my Fairmont insurance team! - Your State Farm Agent, Rick Bailey "
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Sierra Miller

August 4, 2026

5  out of  5
rating by Sierra Miller
"Very polite, talked with Austin, helped me through every phone call made sure i got the best deal and a stress free experience. Highly recommend calling to get a free quote today!"
We responded:
"Thanks so much for the 5 stars! We really appreciate your support - it means a lot to all of us here on Rick Bailey’s team. "
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Jason Ware

July 28, 2026

5  out of  5
rating by Jason Ware
"Always helpful always answers my questions as well as assisting with any policy changes"
We responded:
"Thank you so much for your wonderful feedback of us here at Rick Bailey’s State Farm Insurance office! We’re so glad you had a positive experience with us.  Please give us a call or send us an email if we can help you with anything additional. - Rick Bailey’s Insurance Team "
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Alicia Murphy

July 24, 2026

5  out of  5
rating by Alicia Murphy
"Austin and Erin are the best. Austin has gone above and beyond in helping us switch to State Farm we appreciate all your hard word. Thank you both so much for always getting back with us.."
We responded:
"Thank you for your review! If you ever have any questions or need assistance, we’re always here and happy to help. "
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Carmen Anthony Gutta

July 8, 2026

5  out of  5
rating by Carmen Anthony Gutta
"Highly recommend! Switched from another major company and so glad I did! Rick, Dustin, Austin, and their entire team have been incredible to work with and are extremely efficient!"
We responded:
"We are grateful for your 5-star review, Carmen! Thanks for taking a moment to share your positive rating of State Farm Agent Rick Bailey’s Team here in Fairmont . "
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Live Wire

July 7, 2026

5  out of  5
rating by Live Wire
"Was so great to actually talk to another person to help me set up my insurance plan.
Thanx again for your time,highly recommend Rick Bailey!"
We responded:
"Live, thank you for the fantastic rating! We are committed to delivering honest insurance information and reliable service, and we are glad that came through in your experience. "
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Ronald Funk III

June 19, 2026

5  out of  5
rating by Ronald Funk III
"I have three vehicles and now a new policy on everything I own and Rick Bailey has given me a policy that most people pay for one vehicle and next I will insure him with my health and life. For 50 years I've heard the ads on the tv, " and like a good neighbor State farm is there.", and now I know why! If you like upfront honesty at a good rate.. talk to Carlos at Rick Bailey State farm insurance company, they WILL accommodate you at a rate you can afford!! 😁"
We responded:
"Thank you for the 5-star review, Ronald! Here on State Farm Agent Rick Bailey’s Team, we are proud to serve our community and appreciate your recognition. "
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Gianna DeSimone

May 28, 2026

5  out of  5
rating by Gianna DeSimone
"i was super pleased with the speed and process of getting my auto insurance policy started. Zac’s response time was quick and he answered any question i had. very professional and knowledgeable."
We responded:
"Thanks for the 5-stars! We appreciate your feedback and support here on State Farm Agent Rick Bailey’s Team. "
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Rachael Kradel

May 5, 2026

5  out of  5
rating by Rachael Kradel
"Great service and really worked to get the best rate."
We responded:
"We are grateful for your 5-star review, Rachael! Thanks for taking a moment to share your positive rating of State Farm Agent Rick Bailey’s Team here in Fairmont . "
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Rebekah Panico

April 27, 2026

5  out of  5
rating by Rebekah Panico
"Carlos is very helpful and insurance is priced reasonably. Very happy with this insurance agency."
We responded:
"We genuinely appreciate your 5-star review. It is our goal to provide high-quality insurance services, and we are happy to know that we met your expectations! "
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Kim Kennedy

March 31, 2026

5  out of  5
rating by Kim Kennedy
"Great customer service and easy to work with"
We responded:
"Thank you for the amazing review, Kim! It is truly the goal of our team to exceed expectations when it comes to all insurance needs."
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JustaGrenade24

March 16, 2026

5  out of  5
rating by JustaGrenade24
"I would definitely recommend Rick Bailey to anyone looking for car insurance through State Farm, Carlos and Erin are two of the best agents anyone can ask for!"
We responded:
"JustaGrenade24, thank you so much for the wonderful review! We really appreciate your kind words. If you ever have any questions or need assistance with anything insurance related, do not hesitate to reach out to State Farm Agent Rick Bailey’s Team—we are always here to help!"
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Brandalynn Brewster

March 9, 2026

5  out of  5
rating by Brandalynn Brewster
"Beyond grateful for Carlos! I didn't know they closed at 5 and I called at 4:59 but he didn't hesitate to stay longer to help me! He made sure I got the best deal for my car and home! I would recommend him to anyone!"
We responded:
"Thank you so much for the 5-star review of State Farm Agent Rick Bailey’s Team! We deeply appreciate your kind words here in Fairmont . "