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State Farm® Insurance Agent Rick Bailey
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
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What our customers say about us...
Felecia Perea
August 14, 2024
"First let me say that Zack and Erin are fabulous at this location. I had some issues with signing up at a different office in the beginning because of someone retiring and paperwork was never sent to me. When my policy was transferred to Rick Bailey's office I was not happy until Zack asked me to give them a change. They deserved it! Then confusion with the claims department and a company that went out of business or changed names left me again wondering if I made a mistake. I sent an email to the office explaining that I was not happy and was contacted within 5 minutes. Erin called me, she listened and less than 24-hours later all issues have been solved. This office is hands down fabulous at customer service, just talk to them. Oh, and my car insurance and renters insurance together literally costs 1/4 of what GEICO/Assurant was costing me!!! Truly 1/4 of the costs."
Lashanda Ryan
July 18, 2024
"Really helped us through. Answered all of our questions and didn’t hesitate to make sure we were taken care of."
Austin Ryan
July 18, 2024
"Great group of people."
Jessica Greaser
June 29, 2024
"Wonderful experience with them. They helped us save a bunch on our insurance by switching to them."
James Starcher
June 18, 2024
"Not only have you guys saved me a boat load of money each month, customer service is 110% on point. Easy payment options, great communication, friendly representatives. Everyone is very helpful and always seem to be eager to help. Thank you for making insurance EASY!...."
Heather Clark
June 3, 2024
"Very caring and kind people who work here! I recommend them to anyone who wants to find great help with insurance"
Jason Munro
April 12, 2024
"They take very good care of you cleaned up all the mistakes that previous agent made."
Lewis Georges
April 3, 2024
"I liked the way they handled my quote and after sale service."
Sarah Parrish
March 29, 2024
"We recently switched our insurance to State Farm and with help from Connor it was an easy and stress free process! My family is saving money and we are extremely satisfied with our experience and service so far."
Sidney Starn
March 27, 2024
"Wonderful experience and great customer service. Austin was professional, friendly, and helpful. We were able to switch our insurances at a great price, without sacrificing quality!"
Angela Derreberry
March 20, 2024
"Great experience with Rick Bailey Insurance Zac is so friendly and easy to work with. He always gets in touch with me quickly when I need something and is so easy to work with. Highly recommend"
Donna Townsend
March 14, 2024
"I absolutely love dealing with this company! They're very quick to return my calls and the rates are very reasonable. They are also extremely friendly. I highly recommend this company for people who want inexpensive insurance."
Lesly Brown
March 6, 2024
"My agent Ashlyn has been an invaluable human resource for my months long new vehicle search. She's been patient and understanding even if I changed my vehicle choice several times a day. She is professionalism excellence."
"Thanks for the GREAT review!!!"
Don Neal
February 29, 2024
"Connor made buying insurance simple and easy. He was very knowledgeable, energetic and enthusiastic about State Farm and the products they sell."
Micah Carlson
February 29, 2024
"Connor Neal was super friendly, and helped save my family hundreds of dollars when we switched our car insurance!"
Ryker Rivera
February 29, 2024
"Great team of people and very helpful!"
Juice Hannah
January 31, 2024
"Thank you delena fantastic rates"
"Thanks! Delena does a great job for all of our policyholders!"
Kane Spencer
January 31, 2024
"Delena was very helpful 👍"
"Delena does a fantastic job. She cares about our customers!"
Melinda Yost
January 19, 2024
"Mason has gone above and beyond to meet all of our family’s needs. This office treats you like family. ❤️"
"Thanks Melinda! Mason takes pride in making sure our customers understand the coverage they buy!"
Randy Clayton
January 18, 2024
"Agent Connor was truly a champion. Expedited a policy to my new vehicle in a quick and money saving fashion. He and State Farm have given me a sense of security with my new ride. Saved me money on my policy, also. Wonderful individual!!"
"Hey Randy, Thanks for the great review. Connor is great at what he does. "
Shellie Oldaker
January 16, 2024
"Erin Bailey at State Farm provided us with excellent customer service. She was very helpful as are all the employees at State Farm!"
"Thanks Shellie! Erin and I both appreciate the great review."
Mary
January 11, 2024
"Mason was the nicest most personable man I've ever had the pleasure of speaking with. He solved with great kindness and knowledge the questions to my home, vehicle and life insurance policies. He was concerned and helpful with the Best Insurance and Best rates! He deserves the very best I can say about a man that talks like a friend! Needless to say I have a "Best Friend" for life in the insurance business! Thank You Mason! I shall always stay with State Farm because they are #1 with me."
"Thanks Mary. We appreciate your comments and your business."
Alex
January 2, 2024
"I switched to State Farm, giving up a 7+ year loyalty streak with another insurer. Yes, I’m going to save money, but the main reason I switched is because of my experience with Mason. He helped me see (on my own and not due to him being in sales mode) the benefit of having dedicated agents who know and work with you personally. When you need help, you don’t call a corporate number and talk to someone who hates his or her job. You speak with one of the folks at your local agency, and they work with you in every way they can to meet your insurance needs. State Farm also handles homeowners insurance in house vs. using a third-party service provider, which is a huge plus for multiple reasons. So, my situation looked something like this: Interaction/Conversation with Mason + Saving a LOT of Money Annually + Reliable, Uncomplicated Homeowners Insurance = I switched to State Farm. Easy!"
"Thanks Alex. Taking care of our customers is what we do! "
Jay
December 19, 2023
"Mason was professional helped me with auto ins that meet my personal and financial needs. Thank you."
"Hey Jay, we appreciate your review and your business!"
Chrissy Dawson
November 13, 2023
"Zac Lively was wonderful. Our previous insurance company raised our rates tremendously and we had to find a new agency. Zac made us feel comfortable. He was knowledgeable and helped us feel secure with the transition of insurance companies."
"Thanks Chrissy! Zac prides himself on helping our customers feel at home. Welcome to our Agency."